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Partner Program Terms and Conditions

Last updated: April 2026

Maslow Partner Program General Terms and Conditions

Acceptance of these Maslow Partner Program General Terms and Conditions establishes a legal agreement between you and/or the organization you represent (hereinafter, "the Partner", "the Benefits Provider", or "the Advertiser") and MASLOW HR INC., owner of the Maslow platform (hereinafter, "Maslow" or the "Maslow Platform"). The Partner declares having read, understood, and fully accepted these General Terms and Conditions, as well as any particular conditions communicated in the corresponding adhesion offer, offer letter, or equivalent document (hereinafter, the "Offer" or "Particular Conditions").

1. Purpose

1.1 The purpose of these Terms and Conditions is to regulate the collaboration between Maslow and the Partner, whereby Maslow commits to publishing on the Maslow Platform the benefits, coupons, promotional codes, gift cards, discounts, experiences, and commercial offers on products and/or services offered by the Partner (hereinafter, "Benefits"), to promote said products and services among Maslow Platform users.

1.2 The Partner agrees to offer, honor, and fulfill the Benefits to users who acquire and/or use them through the Maslow Platform, delivering products and/or providing corresponding services under the published conditions and in compliance with all applicable regulations.

1.3 Unless expressly agreed otherwise in the Offer or Particular Conditions, no direct payment or financial compensation between Maslow and the Partner is contemplated for the mere publication of Benefits. The relationship is based on a collaborative scheme benefiting both parties.

1.4 The Maslow Platform may operate as a benefits marketplace and/or discount catalog. The Partner accepts that Maslow may offer products and services from multiple partners and benefits providers, without exclusivity.

2. Definitions

2.1 Products and Services: Products and/or services marketed, provided, or supplied by the Partner in the course of their commercial or professional activity.

2.2 Benefit: Any advantage, discount, promotion, coupon, code, gift card, experience, promotional package, or equivalent mechanism offered by the Partner through the Maslow Platform.

2.3 Coupon or Promotional Coupon: The physical or digital representation of a Benefit, identified by a code, number, QR, or other unique identifier.

2.4 Acquiring User: The person who accesses, reserves, or "acquires" a Benefit through the Maslow Platform.

2.5 End User: The person who ultimately redeems the Benefit with the Partner and receives the associated Product and/or Service.

2.6 Promotion: The activity or Benefits campaign being carried out on the Maslow Platform under specific conditions.

2.7 Offer or Particular Conditions: The offer letter, brief contract, adhesion form, confirmation email, or other instrument by which Maslow and the Partner agree on specific details of the Benefits.

3. Adhesion and Acceptance

3.1 The Partner shall be legally bound by these Terms and Conditions in any of the following cases:

3.1.1 When they expressly accept the Offer sent by Maslow, whether by physical or digital signature, or by email or other equivalent written means.

3.1.2 When they begin to upload, request the upload, or permit the publication of Benefits on the Maslow Platform, accompanied by a written expression of their willingness to adhere.

3.1.3 When, through an online registration process, they check the acceptance box for the Terms and Conditions.

3.2 Once acceptance occurs, these General Terms and Conditions, together with the Particular Conditions, constitute the Agreement governing the relationship between Maslow and the Partner.

4. Maslow's Obligations

4.1 Publish the Benefits provided by the Partner on the Maslow Platform in accordance with the information supplied.

4.2 Disseminate the Benefits through Maslow's usual channels (web platform, mobile applications, digital communications, social media), without any obligation of minimum investment or specific results.

4.3 Ensure adequate visibility of the Benefits within the Maslow Platform, without guarantees of specific positioning or minimum interaction volume.

4.4 Collaborate with the Partner in designing promotional campaigns, suggesting improvements to Benefits presentation.

4.5 Inform the Partner, at a reasonable frequency, about the performance of active Benefits.

4.6 Maintain the Maslow Platform operational with a reasonable level of continuity.

5. Partner's Obligations

5.1 Offer and fulfill the published Benefits, respecting all published conditions.

5.2 Deliver products and/or provide services at quality levels equivalent to those offered to other customers, complying with all applicable regulations.

5.3 Provide Maslow with all necessary information for the correct publication of Benefits.

5.4 Keep Benefits information updated, communicating changes with at least five (5) calendar days' notice.

5.5 Comply with delivery deadlines and methods committed.

5.6 Implement adequate systems for identifying Maslow coupons and Benefits at their points of sale.

5.7 Maintain records of redeemed Benefits for a reasonable period.

5.8 Diligently address user claims related to Benefits.

5.9 Hold Maslow harmless from any claim by users, third parties, or authorities arising from the published Benefits.

6. Publication of Benefits and Platform Operation

6.1 The quantity, type, and characteristics of Benefits shall be established in the Particular Conditions.

6.2 Initial Benefits upload may be performed by Maslow or by the Partner. Maslow retains the right to review, approve, or reject content.

6.3 Maslow may implement a Benefits administration system (ABM), accessible to the Partner through specific credentials.

6.4 Until the ABM system is implemented, the Partner must deliver Benefits descriptions at least fifteen (15) calendar days before the agreed publication date.

6.5 Content and images used for publication shall be considered "Publication Content."

6.6 Maslow may determine the suitability of Publication Content and modify or remove content deemed inappropriate.

6.7 Maslow may remove Benefits and/or Publication Content without prior notice when: intellectual property rights are infringed; Benefits are not honored by the Partner; there are legal non-compliances; or for security or strategic business reasons.

7. Marketing Conditions

7.1 The establishment of marketing conditions is the Partner's exclusive responsibility.

7.2 The Partner shall comply with applicable regulations on offers and promotions, advertising effects, distance contracting, contests and sweepstakes, fair trading, and competition defense.

7.3 The Partner is solely responsible for ensuring their Benefits, Products, and Services comply with applicable law.

8. Partner's Liability

8.1 The Partner shall be solely and exclusively responsible for: descriptions, conditions, prices, availability, and all aspects of their Products, Services, and Benefits; the effective delivery of the same; damages to End Users or third parties; and any contractual or legal breach.

8.2 If an acquired Benefit is discontinued, the Partner must allow a minimum of seven (7) calendar days for redemption.

8.3 The Partner shall hold Maslow harmless from any claim, action, sanction, fine, or conviction arising from published Benefits, sale of Products and Services, regulatory non-compliance, or intellectual property claims.

8.4 If proceedings are initiated against Maslow related to the Partner's acts, the Partner must assume Maslow's defense at its own cost, provide all necessary documentation, and assume any applicable payments.

9. Maslow's Liability and Limitation of Liability

9.1 Maslow acts solely as a technology intermediary. It is not a party to consumer relationships between users and the Partner.

9.2 Maslow does not guarantee or assume responsibility for: the existence, quality, safety, or availability of the Partner's Products and Services; compliance with Benefits conditions; or damages that users may suffer.

9.3 Maslow commits to adequately channeling user claims and reasonably collaborating in incident resolution.

9.4 Maslow excludes liability for inaccurate information provided by the Partner; Platform interruptions due to maintenance, force majeure, or attacks; and improper use by users or the Partner.

10. Term, Renewals, and Termination

10.1 The initial term shall be as established in the Offer. Unless otherwise stipulated, the term shall be one (1) year, automatically renewable, unless either party notifies its decision not to renew with at least thirty (30) calendar days' notice.

10.2 Either party may terminate without cause with thirty (30) calendar days' notice. The Partner must honor Benefits already acquired by users.

10.3 In case of material breach, the complying party may demand cure within no less than five (5) business days. If uncured, the Agreement may be terminated.

10.4 Maslow may immediately suspend Benefits publication without notice when there is evidence of fraud, conduct affecting Platform reputation, or when ordered by a competent authority.

11. Platform Changes and Evolution

11.1 Maslow reserves the right to modify, update, expand, or discontinue Maslow Platform features.

11.2 Modifications may include changes to the user interface, upload processes, redemption mechanisms, metrics systems, and third-party integrations.

11.3 Maslow shall endeavor that changes do not unreasonably affect essential obligations toward the Partner.

12. Intellectual Property and Trademark Use

12.1 The Partner declares being the legitimate owner or licensee of all provided content.

12.2 The Partner grants Maslow a non-exclusive, free, and revocable license to use Publication Content for publishing and disseminating Benefits, including references in marketing campaigns and displaying the Partner's logo in partner listings.

12.3 Maslow's use of Content as provided herein shall not be interpreted as infringement of intellectual property rights.

12.4 Neither party may use the other's name, trademark, or logo in a manner that could cause confusion about their relationship.

13. Confidentiality

13.1 "Confidential Information" means all technical, commercial, financial, or strategic information communicated between the parties under the Agreement.

13.2 Each party commits to using Confidential Information solely for Agreement purposes, not disclosing it to unauthorized third parties, and protecting it with reasonable diligence.

13.3 The obligation does not apply to public domain information, previously known information, or information required by court order.

13.4 Confidentiality obligations shall survive during the Agreement and for three (3) additional years.

14. Personal Data

14.1 If the Partner accesses users' personal data, they commit to processing it exclusively for purposes related to the corresponding Benefit.

14.2 The Partner shall comply with all applicable data protection regulations.

14.3 The Partner shall refrain from using data for unrelated purposes such as mass marketing or unauthorized commercial profiling.

14.4 The parties shall coordinate data processing roles in accordance with applicable regulations.

15. Miscellaneous Provisions

15.1 Party Autonomy: Nothing in the Agreement creates a partnership, joint venture, agency, franchise, or employment relationship.

15.2 Non-Solicitation: The parties agree not to hire key employees of the other party during the Agreement and for twenty-four (24) months thereafter.

15.3 Assignment: The Partner may not assign without Maslow's prior written consent. Maslow may assign to affiliated companies.

15.4 Notices: Shall be made in writing to addresses or emails established in the Particular Conditions.

15.5 Entire Agreement: These Terms and the Particular Conditions constitute the entire agreement.

15.6 Hierarchy: In case of contradiction, the Particular Conditions shall prevail.

15.7 Partial Nullity: If any clause is declared null, the remaining clauses shall remain in effect.

16. Applicable Law and Jurisdiction

16.1 The Agreement shall be governed by the laws of the Argentine Republic.

16.2 For any dispute, the parties submit to the jurisdiction of the ordinary courts in the City of Buenos Aires.

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