How Ekumen transformed its benefits and recognition strategy across distributed teams

As a company grows, so do its challenges. Ekumen, a software development company focused on robotics, had been expanding its teams across Latin America and Europe. With that growth came an increasingly obvious need: offering a benefits and recognition experience that matched the company's culture and the diversity of its teams. But what used to work stopped scaling.

The main problem was improving benefits management in an equitable, efficient and sustainable way. With teams distributed across multiple countries, Ekumen faced a complex reality: benefits that worked in one region but not in another, multiple providers and management methods, physical gifts that were hard to coordinate and manual processes that consumed time and resources.

The result was clear: over 200 hours per year dedicated solely to the operational management of benefits. Virtually unsustainable. And those hours didn't even translate into good results — ensuring a good experience for every employee was getting harder.

The search pointed to something concrete: a solution that could centralize, automate and scale, without losing flexibility. They got all that with maslow.

With maslow, Ekumen unified its entire strategy on a single platform, implemented a credits system (coins) to give freedom of choice, automated recurring rules and processes and ensured a consistent experience across the organization.

The implementation was simple and fast. In a few weeks, the system started running autonomously, drastically reducing operational load.