How Prisma Retail streamlined benefits management and strengthened culture with Maslow
With a 100% remote team and in-demand profiles like developers, Prisma needed a flexible solution that combined variety of benefits and operational efficiency. With Maslow, they simplified processes and improved the team experience.
Reduced
Operational load
Eliminating manual reimbursements simplified processes and reduced admin time
High
Team adoption
Credits for video games and digital wallets drove engagement from month one
Connected
Culture
Automated birthdays and anniversaries strengthened bonds in a 100% remote environment

Prisma Retail
With a 100% remote team and in-demand profiles like developers, Prisma needed a flexible solution that combined variety of benefits and operational efficiency. With Maslow, they simplified processes and improved the team experience.
Industry
Tecnología (SaaS)
Employees
+40 empleados
Country
Argentina, México, Brasil, España, Polonia
The Challenge
At Prisma Retail, with a globally distributed team and demanding technical profiles, the challenge wasn't just providing benefits — it was making them relevant and easy to manage.
Before implementing Maslow, benefits management involved manual, unscalable processes: reimbursements for expenses like connectivity demanded operational time and constant follow-up, and offering attractive benefits for developers wasn't easy.
Other challenges: difficulty offering varied and relevant benefits, manual management and reimbursement processes, lack of centralization in a single platform, and low visibility of cultural events like birthdays or anniversaries. In short: a lot of operational effort and a fragmented experience.
The Solution
The goal was clear: simplify management and offer a more attractive experience aligned with their culture. With Maslow, Prisma Retail implemented a credit-based system (Prisma Coins) that centralized all benefits in one place.
The platform allowed them to replace manual reimbursements with credit assignments, offer a wide variety of benefits tailored to tech profiles, centralize benefits, recognitions and communications, and automate milestones like birthdays and anniversaries.
They started using the platform for monthly credits for the entire team, birthday and anniversary benefits, coupons for challenges and recognitions, and internal communication through news. The implementation naturally fit their agile and remote culture.
“The cultural match with Maslow was key from the start. It allowed us not only to simplify processes but also to better connect with our team in such a dynamic environment.”
The Results
Reduced — Operational load. Eliminating manual reimbursements simplified processes and reduced admin time
High — Team adoption. Credits for video games and digital wallets drove engagement from month one
Connected — Culture. Automated birthdays and anniversaries strengthened bonds in a 100% remote environment
Products Used
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